SugarCRM today launched a major upgrade of its open source customer relationship management platform that emphasizes ease of use, information access and setup.
Sugar 6, which was officially launched Tuesday, offers a simplified, Web 2.0 interface with big icons, simplified default views, a ShortCut bar and one-click access to a multitude of application data.
Users can, for instance, access menus and any previously viewed page for any module from anywhere inside the application, a capability that prevents a single from getting lost from the multi-module application, the company said.
The ShortCut Bar, SugarCRM also points out, allows a sales pro to log an incoming call or assign a task without leaving the screen in front of them.
Additionally, the upgrade enables users to easily view and integrate information from social networks and data services sich as Twitter, LinkedIn and Hoover’s inside belonging to the SugarCRM user interface.
SugarCRM supports multiple operating systems and cloud platforms and a variety of mobile devices, including Apple’s iPad, and applications, such as Microsoft Office.
Sugar 6 also features an enhanced Global Search, setup wizard and improved customization utility known as Sugar Studio. The enhanced Studio allows admins to alter default fields and customize more views.
The company is offering a totally free week trial on the upgrade the following.